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Please feel free to call us on +44 7443 533 513, Monday to Saturday 9am – 6pm
We offer free shipping using Royal Mail Tracked 48 Service (normally delivered within 2 working days)
All UK orders require a signature
Tracking is offered as standard on all UK orders
Next day shipping options are available on all UK orders (see table below for UK shipping charges)
Marcus De may at times use other couriers to fulfil orders
UK Next Day orders placed before 2.00pm (GMT) on a working day will be delivered next working day
UK Next Day orders placed AFTER 2.00pm (GMT) on Thursday will be despatched on Friday for next working day delivery on the following Monday
UK Next Day orders placed AFTER 2.00pm (GMT) on Friday will be despatched on the following Monday for next working day delivery on Tuesday
Next Working Day delivery is not Guaranteed during promotional periods
NOTICE: Shipping to an address other than your billing address may cause delays in your order being dispatched as additional security checks are often required
Marcus De ship to most worldwide destinations using FedEx or Royal Mail
Marcus De offer Tax Free shopping for all orders placed from countries outside the European Union. This means that 20% (UK VAT rate) will be automatically deducted from your final order value at the checkout
Any Customs or Import Duties are the responsibility of the customer, and are payable at the point of delivery by the customer. Marcus De have no control over these charges which will vary according to the destination country
The customer will be responsible for any additional return shipment charges, customs charges or handling fees caused by non-payment of any customs or import duties at point of delivery by the customer
We reserve the right to select an approproiate shipping method for your order. If you require an alternative method of shipping, we may ask for further payment to cover extra charges incurred.
Please contact us, using the form above, for international shipping charges and approximate delivery times to all our worldwide destinations
Marcus De accept returns, for full refund or exchange, within 14 days. Items must be returned, along with all packaging, in re-saleable conditon.
Return items must be sent using tracked delivery, delivery charges are not refundable
Please be careful when you try the shoes on, as any shoes returned with marked soles or creases will not be eligible for a full refund. We recommend the use of a shoe horn on a carpeted floor.
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